This is a private car with a driver, where only you and your family will travel.

Passenger privacy is always respected, and we don’t add other people to your trip.

We also have high-end vehicles for your travels.

The Private Transfer Schedule from the Isla Mujeres Maritime Terminal

This is always scheduled for the arrival of your ferry.

The guides will be waiting for you with a sign with your name on it to assist you on your journey. However, you may not find them upon arrival. Whenever you contact us via WhatsApp, we will help you resolve any issues.

The meeting point is generally in the disembarkation hall.

Whenever you book a transfer service from the Isla Mujeres Maritime Terminal, you will be taken to the door of your hotel or accommodation. For the return trip, you will be picked up at the same accommodation.

Transfer reservations are always confirmed with prepayment.

Payment is made by credit or debit card through our Stripe platform.

Stripe is the most secure payment system in the world.

We also offer PayPal.

If you wish to use any other payment method, simply contact our customer service team via WhatsApp.

If you have a confirmed return transfer to the Isla Mujeres Maritime Terminal or any other destination, Operations will contact you the day before to confirm a pick-up time at your hotel or accommodation.

Booking a transfer to the Tulum Hotel Zone is very easy. Just enter the following information in our website’s search engine:

Departing from: Isla Mujeres Maritime Terminal

Arriving at: Isla Mujeres Downtown (if applicable)

(Modify the above points according to your preferences)

The date of your trip

The number of people traveling

and then select the type of service you require.

If your flight is delayed in any way, please notify us before boarding so we can try to reschedule your trip.

If the passenger does not notify us, we will be unable to reschedule the flight and it will be considered a no-show.